Privacy Policy

This Privacy Policy explains how Masters Auto Body & Paint, Inc. (“Masters Auto Body,” “we,” “us”) collects, uses and shares information when you visit mastersautobodyandpaint.com (the “Site”) or contact us. We are located at 550 Delano Drive, Oakdale, CA 95361.

Information we collect

Information you give us. When you request an estimate, call, email or fill out a form, you may provide your name, phone number, email address, vehicle details (year, make, model), insurance company, a description of the damage and photos of your vehicle.

Information collected automatically. Like most websites, our Site and service providers may collect your IP address, browser and device type, pages visited, referring website and the date and time of your visit, using cookies and similar technologies.

How we use your information

• To respond to your questions and prepare repair estimates
• To schedule and perform repairs and communicate with your insurance company at your request
• To operate, secure and improve the Site
• To comply with legal obligations and protect our rights

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How we share information

We share information only as needed to serve you: with your insurance company or claims adjuster when you ask us to handle a claim; with service providers who help us run our business and website (for example, website hosting, email, analytics, maps and reviews providers), who may use it only to provide services to us; and when required by law or to protect our rights and safety.

Cookies, analytics and Do Not Track

Our Site uses cookies and tools such as Google Analytics (via Google Site Kit), embedded Google Maps, Google review widgets and YouTube videos. These providers may set their own cookies under their privacy policies. You can choose “Decline analytics” in our cookie notice, and you can block or delete cookies in your browser settings. Our Site does not currently respond to browser “Do Not Track” signals, but we honor the Global Privacy Control (GPC) signal as a request to opt out of any sale or sharing of personal information.

Data retention and security

We keep personal information only as long as needed for the purposes above, including business, insurance and tax recordkeeping. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Your California privacy rights

If you are a California resident, you may have the right to: know what personal information we collect and how we use and share it; access a copy of your personal information; request correction or deletion of it; and opt out of the sale or sharing of personal information (we do not sell or share it). We will not discriminate against you for exercising these rights.

To make a request, call us at 209-845-1700 or email info@mastersautobodyandpaint.com. We may need to verify your identity before responding. You may use an authorized agent to make a request on your behalf.

Under California’s “Shine the Light” law, you may ask whether we shared personal information with third parties for their direct marketing purposes. We do not share personal information for that purpose.

Children’s privacy

Our Site is not directed to children under 16, and we do not knowingly collect their personal information.

Third-party links

Our Site links to third-party sites such as our Google Business Profile, Yelp, YouTube and social media. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed.

Contact us

Masters Auto Body & Paint, Inc.
550 Delano Drive, Oakdale, CA 95361
Phone: 209-845-1700
Email: info@mastersautobodyandpaint.com